Sheraton Lisboa Hotel & Spa

1. Our room was quite comfortable. On the day after we checked-in, we were moved into a suite because the hotel indicated that some urgent repairs had to be carried out. The suite was very spacious and comfortable. Apart from a very large bathroom, it also had an ensuite toilet attached to the living room. The housekeeping staff were kind enough to supply as many (complimentary) drinking water bottles as we required in our room. 2. Buffet breakfast was very good. 3. The hotel is conveniently located. A shopping mall is just across the road and restaurants within walkable distance. No problems in Uber taxi connectivity.

All the staff are exceptional, from the reception and concierge to housekeeping and breakfast services. They graciously allowed us an early check-in and a late check-out and even lent us umbrellas. The hotel has improved significantly, now featuring a spacious reception hall, bar, and breakfast room. The breakfast is even better. The views are absolutely stunning.

Super friendly staff. All the staff I had contact with were very Very charming and warm.

Very clean and fancy room. Superb breakfast! Staff extremely friendly. Extensive fittness & spa. The outdoor pool is great! Longtime that we had a 5* hotel that really is a 5- hotel like in the old days!

Excellent service and support. Had an issue with phone and tv, management quickly resolved within 1/2 hour, apologized and also offered minor compensations, such as free breakfast.